En semaine, les commandes passées avant 21 heures sont expédiées le jour même. En fonction de votre lieu de résidence, le colis sera livré dans un délai de 5 à 10 jours ouvrables (après réception de l'e-mail de confirmation de l'envoi).
FAQ Cables
What can I use my Cable for?
You can use your Xtorm cable to charge your device or for data transfer.
Where should I look for when buying a cable?
Our smart filter system on our website, can guide you through choosing the right cable for your device.
Which cable do I need to charge my phone quickly?
For fast charging with Power Delivery, you also need an Power Delivery cable. Almost all our Xtorm Power Delivery cables have an output of 100W.
My cable is broken, what now?
Please contact our customer support to help you further.
What does ‘Watt’ mean?
We use the expression "Watt" to explain a way of fast charging. Below you can find the differences.
10 t/m 12 watts
Most chargers without fast charging, have an output of 10 or 12 watts. This is fine for smartphones and tablets, at normal speed.
15 t/m 18 watts
We're fast charging from 15 watts. You can fast charge your iPhone from 15 watts.
19 t/m 30 watts
Only a few Android smartphones and the iPad Pro can be charged till 30 watts. When a devices can only charge till 18 watts fast charging, the Xtorm power bank or Xtorm adapter will automatically provide only 18 watts.
31 t/m 60 watts
You use these fast chargers for laptops. Chromebooks and small MacBooks are being charged with at least 45 watts.
61 t/m 100 watts
The MacBook Pro 13" needs 61 watts input, while the MacBook Pro 15" needs 87 watts.
Customer service
Is your question not answered or have you not been helped by one of the above questions? Then contact our Customer Service via info@xtorm.eu.